Shipping policy

Delivery

Domestic (India) Orders:

  • Free Delivery for products less than 5 Kg Weight.
  • Ready products will be delivered within 6 to 7 working days.
  • 4 to 6 weeks for Made to Order items.

International Orders:

  • Shipping costs vary based on item volume, delivery method, and location.
  • To obtain a shipping quote, click on "Request More Information" and provide your details. A quote will be emailed within 12 hours.
  • International orders are shipped on a DDU (Delivery Duty Unpaid) basis; customs duties may apply.
  • Ready products delivered within 10-12 working days.
  • 4 to 6 weeks for Made to Order items.

Shipping Policy:

  • Shipping charges are at actuals. If an item is out of stock, we will inform you to discuss new delivery timing, a replacement product, or a refund/credit voucher.

Returns

  • Returns are accepted only for items damaged in transit or with manufacturing defects.
  • Items must be unused, in the same condition as received, and in the original packaging (domestic orders only).
  • Made to Order or Commissioned items cannot be returned or exchanged.
  • Product return requests must be initiated within 24-48 hours.
  • For international returns/exchanges, shipping charges back to us will be deducted from the refund amount.